Delivered To Your Door

Naturally delicious raw dog food delivered to you

Important dates to remember

Date Deliveries Collections

01st May 2023 - Early May Bank Holiday 🌸

08th May 2023 - King's Coronation Bank Holiday 🤴

29th May 2023 - Spring Bank Holiday 🐣

28th August 2023 - Summer Bank Holiday 🌞

21st December 2023 - Last Shipping & Collection Date 🚚

22nd December 2023 - Closed 🔒

24th December 2023 - Christmas Eve 🎁

25th December 2023 - Christmas Day 🎄

26th December 2023 - Boxing Day 🎁

01st January 2024 - New Year's Day 🎆

02nd January 2024 - Shipping & Collections Resume 🚚


If you have chosen to "Click & Collect", you can collect your order from:

Unit 2, Keynor Farm, Chalk Lane, Sidlesham, West Sussex, PO20 7LL

Please await a text/email to notify you that your order is ready to collect.

*Do you offer next day delivery?

We aim to offer next day delivery on orders placed before midday Monday - Thursday. In rare circumstances this may not be the case and we do not guarantee a next day delivery in the shipping charge you pay. If there is a delay, we will email customers as soon as possible or display a notice on our website.

Orders being shipped to certain areas of Scotland may be on two day deliveries, in this case, please place your order by midday Wednesday to ensure delivery on Friday.

We do not offer next day delivery with our Royal Mail rates. Orders placed on day 1, will be collected on day 2, and will be delivered within 24-48 hours (depending on the service you chose during the checkout)

Where do you deliver?

We deliver to Mainland UK (England, Wales & Various Scottish Postcodes). Some postcodes are classed with DPD as non-mainland UK and these are listed under the Scottish Highlands & Islands. If your postcode is not one we can deliver to you will not be presented any shipping options during the checkout and a notice will be displayed. Order before midday Monday - Thursday for next day delivery*.

* Please note, we will do our best to deliver your order on a next day basis, however if there are circumstances beyond our control causing any delays we will notify you.

Do you offer free shipping?

Current offer for customers in non discount groups: We offer free shipping on a £90+ spend.

We offer free shipping to all breeders on orders over 36kg which equates to 72+ packs of frozen food (500g). If you find you have ordered 72 packs + but your order contains bones etc please note that bones may weigh between ~150-200g and so therefor the free shipping threshold would be more than 72 packs.

What are your delivery charges?

Our delivery rates are competitive and tend to be the best when compared to our competitors.

For our raw dog food our rates are as follows:

12 - 72 Packs of Food:
72+ Packs of Food: Free Shipping

For 'treats only' our rates are as follows:

DPD - Premium (fastest delivery): £5.15 - 6.50
Royal Mail - Tracked 24 (up to 2kg): £3.95* or £5.95 (up to 10kg)

Royal Mail - Tracked 48 (up to 2kg): £2.85* - or £6.95 (up to 10kg)

Please note postcodes classed as being in the Isle Of Wight, Scottish Highlands & Islands will have different shipping rates as reflected during the checkout.

*Orders placed on day 1 (eg, Monday), will be collected by Royal Mail on day 2 (eg, Tuesday), and will be delivered within 24-48 hours (depending on the service you chose during the checkout)

Do you have a minimum order requirement?

As our food is frozen we have to place a minimum order requirement of 6Kg (That's 12 x 500g packs of our delicious food) - this is in place to ensure that your dog's food arrives to your frozen and in the best possible condition. If you are only ordering treats, you can order below 5Kg and you will be presented with the correct shipping options when at the check out.

Do I have to be home for delivery?

If you are not home then DPD will leave your delivery in a safe place. If you wish to designate a safe place then please make us aware of this in the order comments when at the check out. Please do not ask to leave with a neighbour as this request will not be granted. Alternatively, if you download the DPD app you can specify this information within the app. If you delay your order via the DPD app you accept full responsibility for the condition of the food so we advise not using the "change delivery date" option within the DPD app.

Do you deliver on Saturdays?

We do not currently offer the option for a Saturday delivery. We hope to offer this service again soon.

Update: As of 23.01.2021 we are offering Saturday deliveries as standard to all customers at no additional cost. Please note, we do reserve the right to change this option as standard to a premium service once again at any given time.

To Mainland UK we are able to offer the option to have your order delivered on a Saturday. If this is available to you then you will be presented with the option for a Saturday delivery when at the check out.

Do you offer deliveries before Midday?

Yes, this is our BY 12 delivery, meaning you will get your order delivered the next day by Midday. Note, this option is only available to some areas in the UK, if this is available for you then you will be presented with this option when at the check out.

Can I track my order?

We ship all orders with DPD so you can track your orders. Please provide your mobile and/or email address when at the check out in order to receive updates on your delivery from DPD via text/email. DPD will text/email you on the morning of your delivery with a 1 hour delivery window.