Privacy Policy NDFD

Natural Dog Food Direct, trading as Wolf Tucker (hereinafter "WolfTucker", "we", "us", "our"), a company registered in England, Company Number: 10856002. Registered Office at Natural Dog Food Direct, Grove Lane, Elmswell, Bury St Edmunds, Suffolk, IP30 9HN, is committed to protecting and respecting your privacy.

WHO WE ARE

Our website address is: https://www.wolftucker.co.uk.

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

We collect the following personal data:

Your name and address for delivering your goods

Your email and phone number for updating you about your delivery

We may from time to time contact you about special offers or new products available. You can opt out of this at any time.

We do not store your credit card information. That is handled by our payment processor – SHOPPAY.

COMMENTS

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

MEDIA

If you upload images to the website or social media, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

COOKIES

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

ANALYTICS

We use Google analytics to measure the impact of our website. We never share personal information about our customers.

HOW LONG WE RETAIN YOUR DATA

When leaving a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

YOUR RIGHTS

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

WHERE WE SEND YOUR DATA

Visitor comments may be checked through an automated spam detection service.

ADDITIONAL INFORMATION

We only use your data for contractual necessity (delivering your goods) and compliance with legal obligations (VAT and accounting)

Users of our service and customers who purchase through us have accepted the terms of service and this privacy policy.

For any questions in respect of our Privacy Policy should be directed to; Natural Dog Food Direct, Grove Lane, Elmswell, Bury St Edmunds, Suffolk // (info@ndfd.co.uk)